Welcome to ACPEN

We are pleased to announce the expansion of the ACPEN Industry Institute webcast time offerings in order to accommodate a broader range of schedules. Several alternating weeknights and two Saturdays per month are being added to the mix to give you additional programming options! When registering for webcasts, please make note of whether the course is an AM or PM start time.


On-Site Group *

Individual Viewer *

  • May 25, 2012 3:00pm EDT
  • Jun 2, 2012 2:00pm EDT
    (weekend)
  • Jun 11, 2012 10:00am EDT
  • Jun 26, 2012 9:00pm EDT
    (evening)
  • Jul 9, 2012 2:00pm EDT
  • Jul 26, 2012 9:00pm EDT
    (evening)
  • Aug 21, 2012 10:00am EDT
  • Aug 25, 2012 2:00pm EDT
    (weekend)
  • Sep 26, 2012 2:00pm EDT
  • Oct 4, 2012 5:00pm EDT
    (evening)
  • Oct 29, 2012 2:00pm EDT
  • Nov 3, 2012 10:00am EDT
    (weekend)
  • Dec 6, 2012 2:00pm EST
  • Dec 15, 2012 2:00pm EST
    (weekend)

Communication Miracles at Work: How to Increase Cooperation and Decrease Conflict

Length: 4 Hours

CPE Credits: 4

Learning Objective 1: Learn the 3 key skills you need to empower others, create trust, and get people on "your side."

Learning Objective 2: Quickly solve problems with employees and co-workers, and reduce misunderstandings

Learning Objective 3: Motivate and effectively manage the people in your office so they'll do what you want them to do

Learning Objective 4: Handle difficult or “lazy” people in a way that quickly gets the results you desire

Learning Objective 5: Feel confident and at ease with clients, thereby leading to a more fulfilling time at work

Field of Study 1: Communications

Program Level (Basic, Update, Intermediate, Advanced, Overview): Basic

Prerequisites: None

Advanced Preparation: None

Instructional Delivery Method: Group Internet Based

Course Registration Requirements: Online Registration

Designed For: Everyone

Course Developer: Frank Sanitate

Refund/Cancellation Policy: Please contact the ACPEN help desk - 1-800-747-1719 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.

Complaint Resolution Policy: Please contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199).

Official Registry Statement: Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org

 

Communication is the glue that connects people. If you want to quickly and effectively handle problems with co-workers or clients, and you want people to do what you want without a lot of hassle, this seminar is for you. In addition the skills you learn in the seminar will lead to greater trust and connection both at home and at the office. The bottom line will be better client and co-worker relationships, leading to increased enjoyment and productivity at work.


Produced By:

ACPEN Industry

Faculty

  • Jonathan Robinson, M.A., M.F.T.

Course Materials

  • Workbook
  • Slides
  • Communicamagicacpen
  • Important CPE Credit Information_2012