Maintaining a Harmonious Working Environment
Total Credits: 4 including 4 Personnel/Human Resources - Non-technical
- Average Rating:
- 29
- Categories:
- ACPEN Industry Institute | Human Resources | Professional Development
- Faculty:
- Mike Mirarchi
- Course Levels:
- Intermediate
- Duration:
- 4 Hours
- License:
Description
The role of HR Professionals includes coaching leaders to actively enforce and comply with all policies designed to maintain a harmonious working environment. Critical to maintaining harmonious working environment are that employees have high self-esteem, are treated with respect, and work in a safe, non-violent setting. HR Professionals will learn how to coach leaders to take appropriate action and deal effectively with discriminatory comments, sexual harassment, and threats and acts of violence.
Basic Course Information
Learning Objectives- How to coach your leaders in effective employee relations practices that minimize employer and personal liability
- Scripted responses to use in sensitive employee relations situations
- How to avoid senior managers saying to HR “You should have anticipated this” after an avoidable legal claim
Major Subjects
- Preventing offensive or hostile working environment claims
- How to disassociate yourself from discriminatory comments
- How to handle discriminatory comments or jokes made by subordinates, peers, senior leaders, non-employees and VIP visitors
- How to address potential sexual harassment situations
- Proper initial response to sexual harassment complaints
- Procedures for investigating and resolving sexual harassment complaints
- Responding to early warning signs of workplace violence
- Responding to threats of violence
- Conducting threat assessments
- Minimizing employer and personal liability for incidents of violence
Course Materials
Important CPE Credit Information_READ BEFORE WEBCAST UPDATED (0.47 MB) | Available after Purchase |
Maintaining a Harmonious Working Environment (2.2 MB) | Available after Purchase |
Maintaining a Harmonious Working Environment_Q&A (13.1 KB) | Available after Purchase |
Faculty

Mike Mirarchi Related Seminars and Products
Michael J. Mirarchi is recognized as a leading expert in employment-related lawsuit prevention.
As an Employee Relations Counselor, he is dedicated to helping employers stay litigation-free.
Drawing from over 35 years of experience as an employer defense attorney and as a HR Vice
President, he developed “Reset the Clock - Practical Employee Relations for Leaders.” He has
presented it over 1,350 times to more than 34,500 leaders at employers across North America.
Mr. Mirarchi believes that most leaders exercise their abilities with fairness, integrity, and
professionalism. Nevertheless, there are plenty of opportunities to run into potential liability
situations. In these situations, leaders who know what to do and how to do it have a tremendous
advantage over those who don’t, in avoiding lawsuits.
He has presented the HR Professional version of this program for SHRM Chapters across the
country, biannually for DallasHR.
In 2013, Mike was recognized as the first inductee into the HRSouthwest Conference Speaker Hall
of Fame. Over the last 30 years, he has consistently been one of the highest-rated speakers,
excelling in content, professionalism, and delivery.
Mike received the 2024 DallasHR Lifetime Achievement Award for dedicating his career to
advancing the HR profession and making a lasting impact on Dallas HR. He is an educator and a
trusted advisor to the entire DallasHR community.
In conjunction with industry and professional associations, he has conducted live TV broadcasts,
webinars, and on-line programs, in addition to presenting at regional and national conferences.
Mr. Mirarchi has a B.S. in Business Administration and a Law Degree from Seton Hall University.
Additional Info
Basic Course Information
Prerequisites NoneAdvanced Preparation None
Designed For All Professionals
Original Recording Date 08/14/2018
Yellow Book No
Course Developer Michael J. Mirarchi
Date Added to Catalog 02/20/20
Additional Information
Complaint Resolution Policy Please contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199).Official Registry Statement
Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org
Instructional Delivery Method Group Internet Based
Promo Video
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